BLACK TERRACE (“we”, “our”, or “this website”) recognises the importance of protecting the personal information of our guests and users.
This Privacy Policy outlines how we collect, use and safeguard such information.
1. Collection of Personal Information
We may collect personal information through the following means:
- Reservation and enquiry forms
- Applications for events and plans
- Enquiries via email or telephone
- Participation in surveys or promotional campaigns
The information we collect may include:
- Name
- Telephone number
- Email address
- Reservation details and usage history
- Other information necessary for the provision of our services
2. Purpose of Use
Personal information is used for the following purposes:
- Responding to reservations and enquiries
- Service provision and operational management
- Confirmation and communication regarding events and plans
- Analysis and improvement of our services
- Compliance with applicable laws and regulations
Where personal information is to be used for purposes beyond those stated above, we will obtain prior consent.
3. Provision to Third Parties
We do not disclose personal information to third parties except in the following cases:
- With the individual’s consent
- Where disclosure is required by law
- Where necessary for service provision through trusted third-party providers
(such as reservation systems or payment services)
In such cases, we ensure appropriate supervision of these providers.
4. Management of Personal Information
We implement appropriate and reasonable security measures to prevent unauthorised access, loss, leakage, alteration or misuse of personal information.
Information is retained only for as long as necessary for its intended purpose and is disposed of appropriately when no longer required.
5. Use of Cookies
We may use cookies to enhance user experience and analyse site usage.
Information collected through cookies does not identify individuals.
Users may disable cookies through browser settings; however, some features of the website may not function properly as a result.
6. Analytics Tools
We may use analytics tools such as Google Analytics to better understand website usage.
These tools collect traffic data through cookies and do not identify individual users.
7. Access, Correction and Deletion
Upon request, we will respond promptly and appropriately to requests for disclosure, correction or deletion of personal information, in accordance with applicable laws.
8. Changes to this Policy
This Privacy Policy may be updated without prior notice in response to changes in laws or services.
Any changes will take effect upon publication on this website.
9. Contact
For enquiries regarding this Privacy Policy, please contact:
BLACK TERRACE
Official Website: https://en.black-terrace.jp/
LINE: https://line.me/R/ti/p/@black-terrace
